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Know More, Do More with BestPush

Get the most out of BestPush with our step‑by‑step tutorials.

General

BestPush is a smart autonomous push notification app (Shopify Plugin). BestPush sends web push notifications and Emails that helps your shop with lost sales. Sold out products or Abandoned carts are a big deal in a customer’s journey. BestPush helps you Notify your customers to finalize purchases.

The main goal for BestPush is to increase sales by encouraging visitors to make a purchase. This goal is achieved by giving users the perfectly personalized offers via web push notifications after their shop visit.

For more information, please read this post.

Back in Stock brings customers back to your store and helps you convert those sales you would have missed otherwise. Also, with the help of our back in stock alerts you might reorganize your inventory and get more of the high-demand products.

What BestPush does is that it provides a clickable button on each of your products’ webpages. Whenever a customer checks a product and finds it out of stock, they can click on that button we mentioned to be notified when it’s available to be purchased again.For more information, please read this post.

Once you log in to your BestPush account you will be directed to the “Home” tab. On this page you will see a couple of numbers, as a summary of everything that is going on in your account and the services you have activated.

For more information, please read this post.

Back in Stock brings customers back to your store and helps you convert those sales you would have missed otherwise. Also, with the help of our back in stock alerts you might reorganize your inventory and get more of the high-demand products.

What BestPush does is that it provides a clickable button on each of your products’ webpages. Whenever a customer checks a product and finds it out of stock, they can click on that button we mentioned to be notified when it’s available to be purchased again.For more information, please read this post.

Web push notifications are messages sent to a user via desktop web and mobile web. These messages appear at the top or bottom right hand corner of a desktop screen, depending on the operating system, or appear on a mobile device in a manner nearly identical to push notifications delivered from apps. 

For more information, please read this post.

Back in Stock emails have an important impact on revenue. When visitors or customers see the out of stock sign, they might get disappointed and buy the product elsewhere but with having a good back in stock email strategy you can win them back. So let’s go and see what’s a back in stock email and how we should send it.

For more information, please read this post.

Web push notifications make abandoned cart recovery easy. After a potential customer leaves his or her cart, BestPush tries to recover them by sending a reminder push notification or Email at the right time to encourage them to come back and finalize the purchase.

For more information, please read this post.

Persuading visitors, who have looked through the shop but left it without taking any other actions, to come back and take another look will increase the probability of your sales. Personalized notifications will be sent to your potential customers, to bring your shop to their attention and encourage them to make a purchase.

For more information, please read this post.

Yes, our app already does this for you. Describing it in Shopify terms,  we work based on variants not products. So if only some variant is unavailable we show the ‘notify me’ button and notify people when that exact size, color, … is available.

Here you can find our privacy policy statement.

Technical

You just need to disable the “push notification”  section in “Notification Settings”. Then the browser dialog will not be shown to your users.

Yes, our app already does this for you. Describing it in Shopify terms,  we work based on variants, not products. So if only some variant is unavailable we show the ‘notify me’ button and notify people when that exact size, color, … is available.

Once you log in to your BestPush account you will be directed to the “Home” tab. On this page you will see a couple of numbers, as a summary of everything that is going on in your account and the services you have activated.

For more information, please read this post.

We send Back-in-Stock email or web-push notifications after the product becomes available.

It is just a matter of a few minutes, typically your customer should receive email notifications and we-push notifications in 2 minutes.

Yes, you can see the report for your requested products. For example, in the report you can see which products are requested.

Also, in our basic plan, you can get more details to report such as who requested your products and see the full report of your requested products.

There is no need to link Bestpush to any other email marketing tools. We send the email for our service.

This feature is available in our basic plan. Here, you are able to upgrade your Bestpush plan.

Troubleshooting

There are several possibility for this issue:

 

First maybe you should disable continue selling:

First of all, know that it may happen because of using other apps or services that let you continue selling and so there is no not-in-stock product and you can not use any back-in-stock service.

In other words, it is related to this setting in your products:

 

  1.  Go to one of your products page (without variant). you will see this setting. The highlighted checkbox must be unmarked.

 

Notify me

 

  1. Then you open a product setting with some variants. On this product, you can’t see the above setting! there is no checkbox to unmark! First, you should remove all variants and save your edits. Then the above setting will appear! Un-mark the checkbox, save it, and then add your variants.

 

Now you should be able to see some sold-out variants on the product page when the inventory is set to 0. And then our button will be there with you to help and gather requests.

 

Second, We can’t show button on an invisible page!

You should make the sold-out variant visible so that your shop visitor can see it, then we will add a button on the page, and then s/he can press the button and get notified. In other words (your current settings), no one can imagine the sold-out variants. How can they know about it?

If none of the above solutions works for you, please contact us.

Yes, our app already does this for you. Describing it in Shopify terms,  we work based on variants, not products. So if only some variant is unavailable we show the ‘notify me’ button and notify people when that exact size, color, … is available.

In Safari, our application adds this form (because the web push notification is not supported in this browser and the only way to inform users is email, and we wanted to gather the email address with only one click to make a better experience for you users.)

And in other browsers (which Web push is supported) a button is added and then the modal opens, in either case, the modal text and this form can both be edited through the panel.

For more information, please read this post.

Our app tries to inject the button to product form or under the add to cart button but due to a variety of Shopify themes, sometimes it does not appear in its correct position.

For these kinds of themes, after inspecting the html structure of the theme, we support our customers manually from the back-end and specify an appropriate wrapper to inject the button.

Therefore please contact us.